Cancellation Policy

Booking & Payment All bookings are made via the online booking system. Your place is confirmed once full payment has been made. As this is a small group personal training programme with limited spaces, booking in advance is required to secure your sessions. Cancellations & Missed Sessions A minimum of 24 hours’ notice is required to cancel or reschedule a session. • Sessions cancelled with less than 24 hours’ notice will be counted as used • Missed sessions (no-shows) will be counted as used Late Arrival If you arrive late, your session will still finish at the scheduled time to avoid disruption to the group. Waitlist If a session is fully booked, you may join the waitlist. If a space becomes available, it will be offered on a first come, first served basis. Illness & Exceptional Circumstances If you are unwell or something unexpected comes up, please get in touch as soon as possible. While extensions or adjustments are not guaranteed, I will always aim to be fair and reasonable where possible.